Shipping Information
– Orders are shipped in date received order. *During peak/busy seasons, shipping can take longer.* NOTICE: In an effort to provide fair service to all of our customers a $25.00 fee for Rush Orders will be applied to all orders that require processing-shipping in less than 3 business days. Expedited UPS shipping may be required and is a separate charge. We DO NOT offer drop shipping services.
– All order prices are an estimate. Actual product prices and shipping fees are calculated after the rock and mineral products are selected and weighed.
– Free freight is available for continental United States customer orders exceeding $951.00, however the $5.25 PER BOX signature required charge (if requested) is not covered on residential deliveries. Orders being shipped via pallet delivery may incur a $50.00 Residential Pallet Delivery fee or a $25.00 Lift Gate Required fee which is also not covered by the free or reduced freight discount. Orders that are between $750 and $950 will receive a 50% discount on freight charges. **United States customers in Hawaii and Alaska qualifying for Flat Rate shipping will automatically be shipped via United States Postal Service (USPS) and will also qualify for freight discounts providing the items fit into standard USPS flat rate boxes with a $7.50 handling fee attached. Long items may ship in a non-standard box in order to avoid damages (Selenite for instance -“game” boxes that are 11 3/4″ x 24″ long are not recommended as they promote damage). (restrictions apply).** Non standard boxes do not qualify for freight discounts.
– Please note that there is a $7.50 handling charge associated with shipping via USPS and FedEx. As of October 22, 2020, FedEx has added a $3.17 per box fee for shipments. We do not offer private pickups nor drop shipping.
We do not take orders for out of stock items but will gladly put you on a call back list to notify you as to when the item has been received back into stock.
***Policy Change March 1st, 2023***
PPRS will now accept Canadian orders (minimum of $350.00) with a Canadian credit card as payment. Orders will be shipped via UPS but will not be offered any freight paid options (nor will any additional fees be covered).